ALSO SEE:
The Case for Decision Support: Safer Medication Management and Lower Costs


Using Target Marketing to Serve the Uninsured
Christopher N. Clemmensen, Solucient, part of Thomson Healthcare


Pervasive Healthcare
Focused on an aging population well-versed in technology, ‘pervasive healthcare’ – real-time, remote
monitoring of chronic health conditions – will improve care, contain costs and provide an entirely
new level of service.

Q&A With Grace-Marie Turner
Grace-Marie Turner, Galen Institute

CASE STUDY: The Role of Enterprise Staffing and Scheduling in Quality Assurance
Like all large health systems across the country, Memorial Hermann faces the challenge of
finding creative solutions to the cost and quality problems stemming from the nationwide nursing
shortage. For Memorial Hermann, excessive utilization of outside agency staff was one such
problem. It was a cost issue because by 1999 outside nursing agency staffing averaged approximately
60,000 registered nurse hours per month, at a monthly cost of $2.4 million.

Caring for an aging population and chronically ill patients
requires a new strategy – a paradigm shift that telehealth is uniquely
positioned to provide. Although telehealth technology spans the
basic to the futuristic, it’s fundamentally defined as the use of electronic
data and communication systems to deliver medical information
and services remotely through a telephone line or the Internet.
Although the concept is simple, the impact is significant.
Telehealth: A Cure for the Coming Healthcare Crisis

Clinical Transformation
Performance/Leadership
Systems Implementation

Child Life Specialists: A Vital Resource For Children And Their Families
For a small child, or even a teenager, the prospect of being hospitalized with an illness, having surgery, or seeing a loved one in intensive care can be an intimidating and unnerving experience. To help in these emotionally trying circumstances, many families have come to rely on Child Life Specialists, trained professionals who combine a sensitive, caring touch with an in-depth knowledge of hospital and medical procedures. Providing support and compassion through this difficult time, Child Life Specialists serve as an important liaison and work closely with children, and their parents, to reduce the anxiety associated with hospital stays and visits.
Health Care TechnologyVolume 1, 7/1/2003
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