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Telehealth: A Cure for the Coming Healthcare Crisis HCT Project Volume 4, January 30, 2007 Caring for an aging population and chronically ill patients
requires a new strategy – a paradigm shift that telehealth is uniquely
positioned to provide. Although telehealth technology spans the
basic to the futuristic, it’s fundamentally defined as the use of electronic
data and communication systems to deliver medical information
and services remotely through a telephone line or the Internet.
Although the concept is simple, the impact is significant.

CASE STUDY: Hitachi Data Systems / SingHealth HCT Project Volume 4, January 30, 2007 SingHealth Taps Virtualization
Benefits with Hitachi TagmaStore
Universal Storage Platform
Hitachi Data Systems,
Q&A With Lewis Winning HCT Project Volume 4, January 30, 2007 Hitachi Data Systems’ vice president of worldwide sales operations discusses
how his company addresses data storage issues in healthcare, how ROI
should be expected as part of any data storage solution and how Hitachi
Data Systems sees the future.
Hitachi Data Systems,
The Clinical and Financial Transformation of Asia’s Largest Private Hospital HCT Project Volume 4, January 30, 2007 In January 1997, Bumrungrad Hospital opened its 554-bed
replacement facility along with a newly commissioned computer
system. A few months before the facility opened, the management
team realized that the clinical and financial information systems
they had purchased and customized would not be able to meet
end users’ needs and cope with patient volumes. Unfortunately,
due to long implementation cycles of hospital systems, they were
left with no other choice but to open their doors with their new
system.
Patrick Downing, Global Care Solutions, Curtis Schroeder, Bumrungrad Hospital
CASE STUDY: Hitachi Data Systems / University of Utah Health Services Center HCT Project Volume 4, January 30, 2007 University of Utah Health
Sciences Center Anchors
New Storage Architecture
with Hitachi Storage
Hitachi Data Systems,
SAS® Gives Healthcare Organizations The Power to Know® HCT Project Volume 4, January 30, 2007 SAS® software is used for a
variety of applications in more
than 1,000 U.S. healthcare
organizations, enabling healthcare
leaders to turn complex
data into the business intelligence
needed to produce the
most successful outcomes.

WiFi-Based Patient Monitoring HCT Project Volume 4, January 30, 2007 Healthcare is an ideal environment for the use of wireless and
mobile computing technologies. From a process perspective, the
hospital of today can be compared to a logistical or supply chain
operation. There are multiple departments through which the
patient moves, while at the same time, critical patient-specific
information is needed for real-time decision support. Clinicians
must have access to this information at the right time – wherever
they are – without increasing their workload.

CASE STUDY: The Role of Enterprise Staffing and Scheduling in Quality Assurance HCT Project Volume 4, January 30, 2007 Like all large health systems across the country, Memorial Hermann faces the challenge of
finding creative solutions to the cost and quality problems stemming from the nationwide nursing
shortage. For Memorial Hermann, excessive utilization of outside agency staff was one such
problem. It was a cost issue because by 1999 outside nursing agency staffing averaged approximately
60,000 registered nurse hours per month, at a monthly cost of $2.4 million.

Unparalleled Insight Drives Improvement in Hospital Operations, Strategic Planning, Marketing and Patient Care HCT Project Volume 4, January 30, 2007 Solucient is the leading expert at turning
data into actionable insights, and is the
most trusted source in the healthcare industry
for decision-making tools and services
that drive business growth, manage costs
and help deliver quality care.

Development of a ‘Mobile Web’ for Healthcare Data Collection Using Tablet PC and Mi-Forms Technology HCT Project Volume 4, January 30, 2007 Over the past two years we have been
developing a technology that utilizes tablet PC technology with
an innovative software product called Mi-Forms (Mi-Co, Inc.,
Research Triangle Park, N.C.). The beauty of this technology is
that it makes data collection and validation concurrent and
portable, incorporating information that already exists in the
hospital information system with data at the point of care.
Richard E. Shaw, Sutter Pacific Heart Centers
Center of Excellence Certification Yields Ongoing Rewards HCT Project Volume 4, January 30, 2007 By using data to affect outcomes, Bay Medical Center's Heart
Institute was the first in Florida to receive the JCAHO distinction –
called the Gold Seal of Approval – and among the first in the
nation to receive national accreditation in heart attack treatment.

A Vision Shared HCT Project Volume 4, January 30, 2007 Global Care Solutions provides
software exclusively for the
healthcare industry. GCS has two
main products: Hospital 2000
enterprise HIS, and the Amalga
PACS/RIS.
Patrick Downing, Global Care Solutions
Early Experiences With Positive Patient Identification HCT Project Volume 4, January 30, 2007 How do we positively identify
our patients so that we are confident they are receiving the correct
medications, have the correct blood samples sent to the lab and
receive the right blood products during a transfusion?
John D. Halamka, M.D., M.S., NEHEN
Critical Healthcare Applications Call for Critical Printing Support HCT Project Volume 4, January 30, 2007 TallyGenicom’s wide range of laser and
impact printers offer reliable, low-cost output
for the most demanding and time-sensitive
healthcare applications.

High Performance: A Road Map to Payer Success in U.S. Healthcare HCT Project Volume 4, January 30, 2007 The only constant in the healthcare industry is the existence of continual change. In an ever-evolving business climate, what can payers do to outperform peers? The answer lies in their ability to harness change through a series of high-performance attributes used to define success.
Peter Kongstvedt, M.D., Accenture, Erik Swanson, Accenture
Industry-Leading Technology Expands Remote Patient Care HCT Project Volume 4, January 30, 2007 WebVMC offers softwarebased
technology to provide a
feature-rich and less-expensive
solution to the rapidly growing
telehealth marketplace.

Hitachi Application Optimized Storage™Solutions for Aligning IT and Business Objectives HCT Project Volume 4, January 30, 2007 From Fortune 100 enterprises to small businesses, in today’s business world,
applications and the storage environments they depend upon have become
critical drivers of business processes and decisions that impact organizational
growth, risk, and profitability. Therefore, it’s imperative that businesses more
closely align storage infrastructure with application needs.
Hitachi Data Systems,
One Version of the Truth: Driving Enterprise Performance HCT Project Volume 1, July 01, 2003 Business Objects is the
world's leading business
intelligence software company.
Our technology solutions
enable health care
organizations to track,
understand, and manage
enterprise performance,
leveraging the information
that is stored in an array of
corporate databases, enterprise
resource planning,
and customer relationship
management systems.
Alan Probert, Business Objects
Integrating Process Efficiency and Quality Patient Care HCT Project Volume 4, January 30, 2007 Dräger Medical is a leading
provider of innovative products,
services and integrated
solutions for acute patient care
and home care.

Intelligent Communications Enhance Productivity HCT Project Volume 4, January 30, 2007 What does intelligent communications mean to a healthcare
organization? Quite simply, it is the result of embedding communications
inside your work flow and processes. Leveraging this
intelligence means hospitals can use different communications
tools depending upon the particular user, environment or operational
requirement. Today, intelligent communications enables
healthcare organizations of all sizes (from a local physician’s office
to a nationwide healthcare system) to deliver competitive advantage
through improved organizational efficiency.

Intelligent Communications for Healthcare HCT Project Volume 4, January 30, 2007 Avaya designs, builds and
manages communications networks
for more than 1 million
businesses worldwide, including
more than 90 percent of
the FORTUNE 500®. Avaya is
a world leader in secure and
reliable Internet Protocol
telephony software applications,
systems and services.

Leadership Strategies for Reaching Top Performance Faster HCT Project Volume 4, January 30, 2007 It is not an easy task to move an average-performing hospital
forward. Encouraging signs, such as the success of the 100,000
Lives Campaign and optimism on the part of hospital leaders,
suggest that progress is being made. However, an objective analysis
of publicly available data suggests otherwise, showing that nearly
2,000 boards and CEOs still face the problem of demonstrating any
measurable improvement in performance during their tenure.

Personalizing Your Communications With Physicians, Patients and Employees HCT Project Volume 4, January 30, 2007 More than 600 healthcare organizations rely on Vignette healthcare solutions to electronically capture, store, manage and access critical patient information in both clinical and back-office settings.

Benchmarking Toward Excellence HCT Project Volume 3, November 14, 2005 The Medical Center of Central Georgia (MCCG)
recognized the value of benchmarking as a means
to achieve national levels of excellence, but it had
experienced inconsistent results with early attempts
to drive change and improve across the organization.
MCCG wanted to implement a robust operational and
clinical benchmarking program. Its objectives were to
build on the organization’s previous successes and to
lay a solid foundation to measure future performance
so that executives and management could ensure
that they were meeting their targets.
With the goal of re-attaining 100 Top Hospitals®
status within one year, MCCG engaged Solucient®
Professional Services to revitalize its ACTION O-ITM
program. MCCG had been named a Solucient 100
Top Hospitals National award winner in 1993, and
a 100 Top Hospitals Cardiovascular winner in 1999
and 2001.

Catholic Health Initiatives - Developing an Enterprise Web-Based Knowledge Management System HCT Project Volume 3, November 14, 2005 Catholic Health Initiatives (CHI) is a $6.7 billion national not-for-profit health care organization consisting of 69
hospitals; 43 long-term care, assisted and independent living and residential facilities; and five community-based health organizations located in 19 states.

Geisinger Health System - On the leading edge of the Electronic Health Record revolution HCT Project Volume 3, November 14, 2005 Imagine: an orthopedist sets a woman’s fractured arm 150 miles from her home clinic. Within minutes, her local facility is able to view the clinical images, patient records, and billing information. This access is extremely helpful when she goes to her own doctor to get the cast removed six weeks later. And because her records are accessible system-wide, it also makes it easier for her to get invoice copies and make payments at the facility of her choice. That kind of instant, secure access to medical information has been the holy grail of healthcare for years. And with the federal government’s recent mandate that all U.S. healthcare providers implement Electronic Health Record (EHR) systems by 2015, the challenge is even more daunting. Working with Vignette, Geisinger is already there.

Q and A With David Lansky HCT Project Volume 3, November 14, 2005 The executive director of the Markle Foundation explains why interoperability
is essential for improving the quality of care and for creating a platform that
enables innovation.
David Lansky, Markle Foundation
The Health of Our Nation’s Hospitals HCT Project Volume 3, November 14, 2005 How did the healthcare industry fare in 2004? To answer that question,
Solucient® reviewed essential measures of the U.S. healthcare system’s financial
strength from 1997 to 2004, including hospital operating margins and other
operational indicators.
Phil Gaughan, Solucient, part of Thomson Healthcare, Gary Pickens, Ph.D., Solucient, part of Thomson Healthcare
Using Market Projections to Identify Growth Opportunities HCT Project Volume 3, November 14, 2005 Located in a booming healthcare market, Denton Regional Medical Center’s key challenge is choosing the right capital projects, based on accurate projections of growth opportunities. Since 1996, the hospital has relied on Solucient to help make projections that have been used to plan a replacement hospital, an outpatient imaging center and various other projects.

A Common Language Architecture for Health Care HCT Project Volume 2, July 17, 2004 Interpreting health information within electronic health information systems requires clinical
data that can be transmitted without loss of meaning, aggregated at general levels from multiple
perspectives, and is consistent over time and across boundaries.
Franklin R. Elevitch, M.D., SNOMED International
Clinical Decision Support: The Technology Is Now Equal to the Challenge HCT Project Volume 2, July 17, 2004 By collecting knowledge in real time, next-generation clinical decision support not only
improves workflow but directly enhances the diagnostic and therapeutic abilities of caregivers.
Joseph I. Bormel, M.D., M.P.H., QuadraMed Corporation
Data Quality Management: Oft-Overlooked Key to Affordable, High Quality Patient Care HCT Project Volume 2, July 17, 2004 In response to today’s highly competitive, cost-constrained environment, payers and providers
have initiated programs that help achieve cost and quality goals. The key to successful implementation
of all of the initiatives is rapid and secure access to reliable data.
Darryl McDonald, Teradata
Health Information Technology: Implications for Healthcare Organizations HCT Project Volume 2, July 17, 2004 In the spring of this year, President Bush established a vision of interoperable
electronic health records within 10 years, and appointed David Brailer, MD,
PhD to serve as the National Coordinator for Health Information Technology
(HIT). This established a focal point for action and captured the attention
of both the health care industry and the nation.
Peter Kongstvedt, M.D., Accenture, John Quinn, Accenture, Hindy Shaman, Capgemini
Investing in Both Medical and Information Technology to Remain Competitive HCT Project Volume 2, July 17, 2004 Health care administrators and practitioners must embrace the changes
necessary to achieve increased patient safety and be willing to invest time
and energy in becoming proficient in using the new systems.

Online Collaboration Improves Health Care Delivery HCT Project Volume 2, July 17, 2004 Through collaborative online business processes, all participants can contribute to quality
improvements that can help organizations become the health care employer and provider of
choice in its community.
Jennifer Langer, PeopleSoft, Inc., Jamie Wyatt, PeopleSoft, Inc.
Personal Health Information HCT Project Volume 2, July 17, 2004 A personal health record opens up unprecedented opportunities for improved safety and
better care and disease management. Its maintenance must be a collaborative effort between
the patient and the provider, a partnership that assures each patient the best results.
Manuel Lowenhaupt, M.D., Accenture
Pharmacy Automation: Bothwell Regional Health Center Improves Patient Safety, Efficiency and Inventory Control HCT Project Volume 2, July 17, 2004 Amerinet – the most innovative
and effective health
care group purchasing
organization in the country
– leads the industry in flexibility
and choice.

Reducing Laboratory Specimen Error with Handheld Technology HCT Project Volume 2, July 17, 2004 Mr. Hardy gives a detailed accounting of the reduction of laboratory specimen error with handheld technology used at South Georgia Medical Center that was achieved primarily with Becton Dickinson technologies.
George Hardy, Becton Dickinson and Company
The Automation and Centralization of Data Results HCT Project Volume 2, July 17, 2004 By implementing a process to convert results into standard electronic messages, health care
institutions have the opportunity to significantly improve their bottom line, physician efficiency,
and quality of care.
Robert Keet, M.D., F.A.C.P., Axolotl
The Value of Point-of-Care Data For Clinical Care and IT Systems HCT Project Volume 2, July 17, 2004 Continuous quality improvement data collection from intravenous medication safety systems
provides new levels of safety and insights into IV drug administration.
Joseph Condurso, ALARIS Medical Systems, Clif Pait, ALARIS Medical Systems
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