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Early Experiences With Positive Patient Identification HCT Project Volume 4, January 30, 2007 How do we positively identify
our patients so that we are confident they are receiving the correct
medications, have the correct blood samples sent to the lab and
receive the right blood products during a transfusion?
John D. Halamka, M.D., M.S., NEHEN
The Nebraska Medical Center: Process Improvements, Efficiencies and Better Patient Outcomes HCT Project Volume 4, January 30, 2007 Modern medicine demands
quick access to information
and measurable results.
Nowhere is this more obvious than in
the emergency department where
patients crowd in at unpredictable
times with wide ranges in acuity.

Integrating Decision Support to Optimize Care HCT Project Volume 4, January 30, 2007 Thomson Healthcare provides
clinical and management decision
support solutions that
enable healthcare organizations
to simultaneously improve quality
of care, patient satisfaction,
market growth and profitability.

Pervasive Healthcare HCT Project Volume 4, January 30, 2007 The global healthcare industry is facing a crisis in chronic
care that soon will be exacerbated as the baby boomer
generation ages. This growing demand for chronic care is
placing a tremendous economic burden on governments, private
employers and individual consumers, and it is straining the
capacity of skilled care professionals and nursing homes. Meanwhile,
technologies, like miniaturized sensors, wireless networks
and mobile devices, are enabling telehealth and remote monitoring
of patients, and redefining the new healthcare reality.
Luis E. Taveras, Accenture, Dr. Dadong Wan, Accenture
Using Information Technology to Increase Emergency Department Efficiency HCT Project Volume 4, January 30, 2007 Wellsoft Corporation is the
leading developer of software
systems for emergency medicine,
pioneering client-driven
solutions for 18 years.

Preventing Medication Errors With New Technologies HCT Project Volume 4, January 30, 2007 St. Clair Hospital in Pittsburgh implemented – with dramatic results – a medications verification
system that combined bar coding with passive RFID tagging.
Thomas Ague, St. Clair Hospital, Richard Schaeffer, St. Clair Hospital
Industry-Leading Technology Expands Remote Patient Care HCT Project Volume 4, January 30, 2007 WebVMC offers softwarebased
technology to provide a
feature-rich and less-expensive
solution to the rapidly growing
telehealth marketplace.

Q&A With Daniel Nigrin HCT Project Volume 4, January 30, 2007 Practicing physician and IT innovator Dr. Daniel Nigrin discusses his
experiences at Children’s Hospital Boston and the special challenges that
face the pediatric specialty.
Daniel Nigrin, Children's Hospital Boston
Q&A With Gregg Malkary HCT Project Volume 4, January 30, 2007 One of the nation’s leading healthcare consultants assesses current IT trends
and takes a high tech peek into the future.
Gregg Malkary, Spyglass Consulting Group
Telehealth: A Cure for the Coming Healthcare Crisis HCT Project Volume 4, January 30, 2007 Caring for an aging population and chronically ill patients
requires a new strategy – a paradigm shift that telehealth is uniquely
positioned to provide. Although telehealth technology spans the
basic to the futuristic, it’s fundamentally defined as the use of electronic
data and communication systems to deliver medical information
and services remotely through a telephone line or the Internet.
Although the concept is simple, the impact is significant.

The Case for Decision Support: Safer Medication Management and Lower Costs HCT Project Volume 4, January 30, 2007 Putting the right information in the hands
of the right people at the right time via a systematic deployment
process is a key success factor in an organization’s ability to
ensure the safety and quality of medication use while managing
drug costs.
Jerome A. Osheroff, M.D., Thomson Healthcare Micromedex, Gina Moore, Thomson Healthcare Micromedex
Build Eisenhower’s Highway System for Today’s Needs HCT Project Volume 4, January 30, 2007 A modernized, interconnected healthcare system would electronically
link physician offices, hospitals, pharmacies, public
health agencies and other key first responders, providing valuable
data to prepare for and respond to an emergency.
David Merritt, Center for Health Transformation
Driving Care Management Home: EHR and Patient Self-Monitoring HCT Project Volume 3, November 14, 2005 When patients and providers have real-time access to data about chronic diseases, they can become
aware of and respond to early indicators.
Kimberley O''Keefe, Accenture, Wendy L. Wilson, M.D., Accenture
Patient Safety HCT Project Volume 3, November 14, 2005 Timely, accurate and complete health information, implemented through a nationwide EHR system,
will improve the safety of care.
Brian F. Shea, Pharm. D., Accenture
Q and A With Bill Novelli HCT Project Volume 3, November 14, 2005 The CEO of AARP describes the benefits EHRs offer people over 50.
Bill Novelli, AARP
Using EHRs To Reduce Practice Variation HCT Project Volume 3, November 14, 2005 The impending necessity for physicians to interact with the EHR of their patients affords provider
organizations the opportunity to translate medical knowledge into consistent action.
Manuel Lowenhaupt, M.D., Accenture, Lawrence M. Hanrahan, M.D., Accenture, Scott J. Cullen, M.D., Accenture
Dr. Molly Joel Coye Discusses the Emerging Collaboration Between Payers and Providers HCT Project Volume 2, July 17, 2004 What is likely to emerge is more collaboration between health plans and certain
providers that are willing to provide data about the results of the use of new
technologies so that we might see more channeled introductions of technologies.
Molly Joel Coye, M.D., M.P.H., Health Technology Center
E-Prescribing: Is It Just What the Doctor Ordered? HCT Project Volume 2, July 17, 2004 Because e-prescribing takes a process laden with numerous work-around steps and streamlines
it to offer significant clinical improvements, industry leaders are taking actionable steps to
break down the barriers of its adoption.
Jodie Thellin Skyberg, Accenture, Scott Ponder, Capgemini
E-Rx Collaborative, E-Prescribing: A Bridge to the 21st Century HCT Project Volume 2, July 17, 2004 E-Prescribing has the potential to provide a bridge that will facilitate a transformation in health
care delivery, which will have a remarkable impact on quality, safety, efficiency, and ultimately
the value delivered by the health care system.
Robert Mandel, M.D., M.B.A., Blue Cross Blue Shield of Massachusetts, Philip Boulter, M.D., Tufts Health Plan
Hospitals and Medical Malpractice--Risk Management Issues and Approaches HCT Project Volume 2, July 17, 2004 Risk management is a function that is heavily dependent on the culture of an organization.
If the culture of an organization fosters patient safety, the organization’s risk management
program will be greatly enhanced.
Richard H. Bucilla, Lexington Insurance Company, Charles G. Benda, Independent Consultant
Outpatient Prescription History in the Hospital HCT Project Volume 2, July 17, 2004 Having prescription claims history available at the time of patient admission not only
helps prevent errors, but improves intake efficiency and provides a unique window into
patient compliance.
Robert B. Elson, M.D., M.S., RxHub
Payers Play a Pivotal Role in the Rapid Adoption of EHR by Providers HCT Project Volume 2, July 17, 2004 Our future, then, lays in continuing our original mission to
connect patients, providers, and payers
through the consolidated information system
that is the next generation IMM
application set.
John Capobianco, MEDecision
Point-of-Care IT: Improving Patient Care HCT Project Volume 2, July 17, 2004 Simply computerizing patient records will not alone facilitate the needed improvements in the
costly, error-prone, clinical environment. As health care facilities begin adopting EMR systems,
access to pertinent patient and drug information must be available at the point of care.
Alicia Roberts, EnovateIT
Reducing Laboratory Specimen Error with Handheld Technology HCT Project Volume 2, July 17, 2004 Mr. Hardy gives a detailed accounting of the reduction of laboratory specimen error with handheld technology used at South Georgia Medical Center that was achieved primarily with Becton Dickinson technologies.
George Hardy, Becton Dickinson and Company
The Value of Point-of-Care Data For Clinical Care and IT Systems HCT Project Volume 2, July 17, 2004 Continuous quality improvement data collection from intravenous medication safety systems
provides new levels of safety and insights into IV drug administration.
Joseph Condurso, ALARIS Medical Systems, Clif Pait, ALARIS Medical Systems
Clinical Information Systems: Enterprise Versus Departmental Solutions in Obstetrics HCT Project Volume 1, July 01, 2003 The computer industry has not yet developed systems that incorporate specialized departmental functionality with standard CIS applications such as CPOE, clinical documentation, and automated medication administration records. Until integrated solutions are available, health care organizations need to carefully weigh the pros and cons of using departmental systems in conjunction with their enterprise clinical system.
Helen Jesse, R.N., M.S., Capgemini
Health Care Technology: A History of Clinical Care Innovation HCT Project Volume 1, July 01, 2003 The future of health care innovation is best understood if we take a moment to look at how we got where we are today. What have been the obstacles? How is the industry overcoming these obstacles? Who are the leaders in terms of change, and what kind of changes can the industry expect in the future?
R. L. Johnson & Associates
Implementation Approaches HCT Project Volume 1, July 01, 2003 There's a big difference between systems installation and success. Many health care organizations have automated their current environment, only to find that users reject the system, promised functionality does not materialize, costs exceed estimates, and ROI falls short of expectations. Instead, healthcare organizations need to optimize their clinical operations by using information technology to drive significant quality and financial improvements. This section identifies the characteristics of clinical transformation projects that help assure success.
Laureen M. King, Capgemini, Karyl Woldum R. N., Capgemini
Information Technology in the Emergency Department HCT Project Volume 1, July 01, 2003 Adhering to fundamental critical success factors while avoiding common pitfalls will increase the chance of building, integrating, and deploying a successful computer-based patient record. Organizations that strive for, and measure, improvements in patient care and satisfaction are more likely to thrive than those that measure financial benefits more exclusively.
Kenneth N. Sable, M.D., Maimonides Medical Center
Interview with Suzanne Delbanco, Executive Director of The Leapfrog Group HCT Project Volume 1, July 01, 2003 Suzanne Delbanco discusses how information systems can improve the quality of health care while reducing costs and empowering both patients and providers.
Suzanne F. Delbanco, Ph.D., The Leapfrog Group
National Alliance for Health Information Technology HCT Project Volume 1, July 01, 2003 Information technology is essential to reform health care and meet the needs of patients in the future; it can help hospitals meet growing demand and achieve patient-centered coordinated care through advanced patient safety, increased workforce productivity, streamlined payment-billing and administrative systems, and efficiently managed resources.
Gene O''Dell, American Hospital Association, Neil Jesuele, American Hospital Association
Providing New Solutions for Care Coordination HCT Project Volume 1, July 01, 2003 Successful care management programs share common designs incorporating collaborative, inter-disciplinary care teams; information repositories; standardized communication protocols and care-management processes; continuously monitored outcomes; and reduced care team administrative tasks.
Rodd Padden M.B.A., Canopy Systems, Inc., Phil Beauchene, R.N., M.H.A., Mind My Heart, Kathleen Anderson, B.S.N., M.H.A., W.V. University Hospitals
Question & Answer with Eric Paul, Graduate Pharmacist, Baxter Corporation HCT Project Volume 1, July 01, 2003 Eric Paul says real-time, point-of-care technology is the key to ensuring that clinicians have the best possible decision support.
Eric Paul, Baxter Corporation
Quick Results HCT Project Volume 1, July 01, 2003 An analysis of current clinical functions by an experienced consultant can generate fast and simple improvements in patient care efficiency as well as increase clinician acceptance and adoption of clinical information systems down the road.
Marj Bogaert, R.N., M.S.N, Capgemini
Reducing Practice Variation HCT Project Volume 1, July 01, 2003 There is a growing body of clinical evidence supporting leading practice interventions for treating specific medical conditions. Embedding and automating these leading practices within a computerized physician ordering system helps to ensure that the most current medical knowledge informs treatment decisions, and variations from accepted practice will be based on the patient’s specific circumstances and risks.
Robert B. Williams, M.D., Capgemini, Steve Margolis, M.D., Capgemini, Jane Neumann, M.D., ProHealth
Special Section: Medical Safety HCT Project Volume 1, July 01, 2003 Medication error and patient safety emerged as critical issues in health care in 1999 when the Institute of Medicine (IOM) released their report, To Err is Human: Building A Safer Health System. The report estimated that as many as 98,000 patients die in hospitals each year due to medical errors.
Brian Shea, Pharm.D., Capgemini, Jill Fainter, HCA, Inc.
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