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The Case for Decision Support: Safer Medication Management and Lower Costs HCT Project Volume 4, January 30, 2007 Putting the right information in the hands
of the right people at the right time via a systematic deployment
process is a key success factor in an organization’s ability to
ensure the safety and quality of medication use while managing
drug costs.
Jerome A. Osheroff, M.D., Thomson Healthcare Micromedex, Gina Moore, Thomson Healthcare Micromedex
Center of Excellence Certification Yields Ongoing Rewards HCT Project Volume 4, January 30, 2007 By using data to affect outcomes, Bay Medical Center's Heart
Institute was the first in Florida to receive the JCAHO distinction –
called the Gold Seal of Approval – and among the first in the
nation to receive national accreditation in heart attack treatment.

Integrating Decision Support to Optimize Care HCT Project Volume 4, January 30, 2007 Thomson Healthcare provides
clinical and management decision
support solutions that
enable healthcare organizations
to simultaneously improve quality
of care, patient satisfaction,
market growth and profitability.

WiFi-Based Patient Monitoring HCT Project Volume 4, January 30, 2007 Healthcare is an ideal environment for the use of wireless and
mobile computing technologies. From a process perspective, the
hospital of today can be compared to a logistical or supply chain
operation. There are multiple departments through which the
patient moves, while at the same time, critical patient-specific
information is needed for real-time decision support. Clinicians
must have access to this information at the right time – wherever
they are – without increasing their workload.

Make the Vision of IDNs, RHIOs and Health Information Networks a Reality HCT Project Volume 4, January 30, 2007 dbMotion is the award-winning
provider of the
proven dbMotion™ Solution
for interoperability and secure
health information exchange.

Business Intelligence and the High-Performance Provider HCT Project Volume 4, January 30, 2007 Using business intelligence tools to transform data into actionable
insights, healthcare providers can better measure, manage
and improve how they do business. To this end, providers will create
a list of parameters to monitor and compare with established
benchmarks to measure high performance.
Lewis Redd, Accenture, R. Wesley Champion, Accenture
SAS® Gives Healthcare Organizations The Power to Know® HCT Project Volume 4, January 30, 2007 SAS® software is used for a
variety of applications in more
than 1,000 U.S. healthcare
organizations, enabling healthcare
leaders to turn complex
data into the business intelligence
needed to produce the
most successful outcomes.

High Performance: A Road Map to Payer Success in U.S. Healthcare HCT Project Volume 4, January 30, 2007 The only constant in the healthcare industry is the existence of continual change. In an ever-evolving business climate, what can payers do to outperform peers? The answer lies in their ability to harness change through a series of high-performance attributes used to define success.
Peter Kongstvedt, M.D., Accenture, Erik Swanson, Accenture
Unparalleled Insight Drives Improvement in Hospital Operations, Strategic Planning, Marketing and Patient Care HCT Project Volume 4, January 30, 2007 Solucient is the leading expert at turning
data into actionable insights, and is the
most trusted source in the healthcare industry
for decision-making tools and services
that drive business growth, manage costs
and help deliver quality care.

Leadership Strategies for Reaching Top Performance Faster HCT Project Volume 4, January 30, 2007 It is not an easy task to move an average-performing hospital
forward. Encouraging signs, such as the success of the 100,000
Lives Campaign and optimism on the part of hospital leaders,
suggest that progress is being made. However, an objective analysis
of publicly available data suggests otherwise, showing that nearly
2,000 boards and CEOs still face the problem of demonstrating any
measurable improvement in performance during their tenure.

Making the Case: An Evolutionary Strategy to Achieve Interoperability HCT Project Volume 4, January 30, 2007 I’m not suggesting that these efforts were ill-advised or ill-conceived.
But as I’ve analyzed these initiatives, it has become apparent
to me that there may well be a different, strategic approach
that can accomplish the interoperability many integrated delivery
networks seek and that can bypass many of the innate barriers
that have largely stymied these efforts to date. I call this an “evolutionary”
or “stepping stone” approach to interoperability.

One Version of the Truth: Driving Enterprise Performance HCT Project Volume 1, July 01, 2003 Business Objects is the
world's leading business
intelligence software company.
Our technology solutions
enable health care
organizations to track,
understand, and manage
enterprise performance,
leveraging the information
that is stored in an array of
corporate databases, enterprise
resource planning,
and customer relationship
management systems.
Alan Probert, Business Objects
Catholic Health Initiatives - Developing an Enterprise Web-Based Knowledge Management System HCT Project Volume 3, November 14, 2005 Catholic Health Initiatives (CHI) is a $6.7 billion national not-for-profit health care organization consisting of 69
hospitals; 43 long-term care, assisted and independent living and residential facilities; and five community-based health organizations located in 19 states.

Collaboration: An Essential Element Of the Regional Exchange HCT Project Volume 3, November 14, 2005 Developing a functional EHR is not possible unless the constituents involved work together to determine
its scope, how it operates, security measures, means of funding and governance.
Mary Edwards, Accenture
Federated and Centralized IT Architecture Models for Portable EHRs HCT Project Volume 3, November 14, 2005 Approaches to IT architecture to support the goals of portable EHRs have been discussed throughout
the healthcare industry.
John Quinn, Accenture
Laboratory Services: A Key Island of Information for EHR HCT Project Volume 3, November 14, 2005 In the grand scheme of patient care, laboratories do far more than just receive orders and return results.
They aggregate and provide fundamental information upon which clinicians base critical decisions.
Jeff Hawley, Accenture, Ashif Jiwani, Accenture
Patient-Controlled Personal Health Records for Patients and Physicians HCT Project Volume 3, November 14, 2005 Providing information that is accurate, secure, private, comprehensive and up to date at the point of
clinical decision making and care will assure the best possible outcome at the lowest cost.
Marie Savard, M.D., Healthways, Inc., Jim Pope, M.D., F.A.C.C., Healthways, Inc., James K. Geraughty, M.D., NewQuest Health
Q and A With Scott Whyte HCT Project Volume 3, November 14, 2005 A VP of IT at Catholic Healthcare West explains the impact that clinical genomics
could have on electronic records.
Scott Whyte, Catholic Healthcare West
The Logical First Step for EHR: E-Prescribing HCT Project Volume 3, November 14, 2005 With more than 3 billion prescriptions written every year, medication prescribing has become one
of the nation’s most paper-based, inefficient processes — one prone to life-threatening errors.
Jodie Thellin Skyberg, Accenture
The Role of Centralization In Building the NHIN HCT Project Volume 3, November 14, 2005 Adopting a centralized approach to building their data infrastructure provides inherent benefits at
each level of the NHIN.
Matthew Quinn, Teradata
A Health Care Revolution in the Making: Intelligent Mobile Solutions HCT Project Volume 2, July 17, 2004 Today’s practitioners face a new world of medicine – a highly mobile environment where they
must treat patients based on dynamically changing medical information while adhering to the
operational demands of the health care enterprise.
R.J. Mathew, Skyscape, Inc.
A Key Opportunity for Return on Value: Capturing Comorbid Condition Documentation HCT Project Volume 2, July 17, 2004 Anesthesiologists can become critical facilitators of improved documentation of comorbidity,
resulting in safer patient care and enhanced revenue for surgical patients.
Jerry Stonemetz, DocuSys
Driving and Measuring Supply Savings HCT Project Volume 2, July 17, 2004 Supply chain management presents enormous opportunities for health care executives seeking
to reduce costs across the organization and gain new efficiencies. But to make it a long-term
success, they need a program that will consistently measure and track savings.
Judy Rowe, Neoforma
Health Information Technology: Implications for Healthcare Organizations HCT Project Volume 2, July 17, 2004 In the spring of this year, President Bush established a vision of interoperable
electronic health records within 10 years, and appointed David Brailer, MD,
PhD to serve as the National Coordinator for Health Information Technology
(HIT). This established a focal point for action and captured the attention
of both the health care industry and the nation.
Peter Kongstvedt, M.D., Accenture, John Quinn, Accenture, Hindy Shaman, Capgemini
Payer and Provider Collaboration For Disease Management HCT Project Volume 2, July 17, 2004 Because effective disease management has significant impact on the quality of care delivered
and on overall costs, it is a logical arena for collaboration. For it to occur, however, a natural
distrust that generally exists between payers and physicians must be overcome.
Wendy L. Wilson, M.D., Accenture
Personal Health Information HCT Project Volume 2, July 17, 2004 A personal health record opens up unprecedented opportunities for improved safety and
better care and disease management. Its maintenance must be a collaborative effort between
the patient and the provider, a partnership that assures each patient the best results.
Manuel Lowenhaupt, M.D., Accenture
The Automation and Centralization of Data Results HCT Project Volume 2, July 17, 2004 By implementing a process to convert results into standard electronic messages, health care
institutions have the opportunity to significantly improve their bottom line, physician efficiency,
and quality of care.
Robert Keet, M.D., F.A.C.P., Axolotl
The Triangle of Transformation HCT Project Volume 2, July 17, 2004 How Internet-enabled communication among consumers, providers, and payers will drive
lower overall costs and better patient care.
Terri Wimms, Cisco Systems, Inc., Frances Dare, Cisco Systems, Inc.
Patient Access HCT Project Volume 1, July 01, 2003 A patient's entry into and discharge from the hospital are points of contact that can affect the patient's satisfaction with the entire hospital experience. Fragmented information systems with disparate applications for handling patient registration, insurance and authorization processing, billing, scheduling, and clinical processes must give way to fully integrated systems to prevent loss of revenue and dissatisfied "health care consumers."
Deborah Maslia, Capgemini, Linda McAuley, Capgemini
Protecting Private Health Information With Role-Based Authorization HCT Project Volume 1, July 01, 2003 There are several reliable methods for meeting HIPAA compliance for authentication, authorization, and accountability, including passwords, digital certificates, tokens, and biometrics. Compliance can be simple, but no one piece of software can do it all.
Michelle Netten, Secure Computing Corporation
Providing New Solutions for Care Coordination HCT Project Volume 1, July 01, 2003 Successful care management programs share common designs incorporating collaborative, inter-disciplinary care teams; information repositories; standardized communication protocols and care-management processes; continuously monitored outcomes; and reduced care team administrative tasks.
Rodd Padden M.B.A., Canopy Systems, Inc., Phil Beauchene, R.N., M.H.A., Mind My Heart, Kathleen Anderson, B.S.N., M.H.A., W.V. University Hospitals
Question & Answer with Jeff Goldsmith, President of Health Futures, Inc. HCT Project Volume 1, July 01, 2003 Jeff Goldsmith discusses how clinical IT will integrate a patient's history with embedded best practice guidelines to help clinicians design the best possible treatment plan.
Jeff Goldsmith, Ph.D., Health Futures, Inc.
Question & Answer With John Haughom, M.D., Senior VP of Health Care Improvement at PeaceHealth HCT Project Volume 1, July 01, 2003
PeaceHealth
Reducing Practice Variation HCT Project Volume 1, July 01, 2003 There is a growing body of clinical evidence supporting leading practice interventions for treating specific medical conditions. Embedding and automating these leading practices within a computerized physician ordering system helps to ensure that the most current medical knowledge informs treatment decisions, and variations from accepted practice will be based on the patient’s specific circumstances and risks.
Robert B. Williams, M.D., Capgemini, Steve Margolis, M.D., Capgemini, Jane Neumann, M.D., ProHealth
Smart Cards and Clinical Care Delivery HCT Project Volume 1, July 01, 2003 In the search for fast, secure, and accurate patient clinical information storage, smart cards offer advanced options to care providers and patients. Smart card technology allows health care providers and health care organizations to streamline medical processes, participate in secure health care data exchange, as well as increase quality of service through improved data access.
Dr. Bruno Lassus, D.D.S., Gemplus
Special Section: Clinical Documentation HCT Project Volume 1, July 01, 2003 Clinical documentation is often viewed as a necessary evil: a cause for overtime work, an incomplete patchwork of irrelevant or out-of-date data, or a task done to avoid legal or regulatory consequences. In this section, we make the case for designing, building, and implementing automated clinical documentation according to a new paradigm, one with the power to transform clinical practice and yield major benefits to health care organizations, clinicians, and patients.
Carol Belmont, Capgemini, Bonnie Wesorick, R.N., M.S.N., CPM Resource Center, Helen Jesse, R.N., M.S., Capgemini, Michelle R. Troseth, R.N., M.S.N., CPM Resource Center, David Brown, M.A., Eclipsys
Special Section: Technology Overview HCT Project Volume 1, July 01, 2003 In this section, John Quinn offers an in-depth examination of core information systems. His discussion includes a look at the management of large hospital information systems, core building components and systems integration, and data management and architecture.
John Quinn, Accenture
Technology in Health Care: Building an Integrated Infrastructure HCT Project Volume 1, July 01, 2003 A significant obstacle to making clinical care available one is system interoperability. Designing and implementing a modern replacement for limited-interoperability legacy systems can be an expensive, chaotic, and time-consuming endeavor. A less disruptive and costly alternative is to add an XML-based integration layer over existing systems.
Mark Blatt, Intel Corporation
A Structured Approach to Physician Adoption of Technology HCT Project Volume 1, July 01, 2003 One of the most significant barriers to computerized physician order entry or other advanced clinical systems is a lack of clinician adoption. Value cannot be realized if clinicians won't use the technology. A structured methodology can help health care organizations foster clinician adoption.
Barbara A. Crowell, Dearborn Advisors, LLC
Achieving Standardization Through CIS Implementation HCT Project Volume 1, July 01, 2003 Standardization of clinical processes and practices is the reason for the effort and expense of building a clinical information system. It is the means by which quality and safety of patient care are improved, efficiencies realized, and costs reduced.
Robert B. Williams, M.D., Capgemini, Jay Toole, Capgemini, Michele Salvaneschi, R.N., Capgemini
Ambulatory Care HCT Project Volume 1, July 01, 2003 The integration of inpatient and outpatient applications and data-sharing is a pressing need in the health care industry. Buyers should be cognizant of the integration capabilities of CIS systems before making a CIS purchasing decision.
Kip Perlstein, Capgemini
Challenges in Health Care: What It Takes for Health Leaders to Manage Clinical Care HCT Project Volume 1, July 01, 2003 Clinical transformation can help health care organizations adapt to the dynamic range of forces that drive marketplace change. These forces include payor pressure, consumerism, and regulation.
Jay Toole, Capgemini, Shantaram Rangappa M.D., M.S.H.A., Capgemini
Child Life Specialists: A Vital Resource For Children And Their Families HCT Project Volume 1, July 01, 2003 For a small child, or even a teenager, the prospect of being hospitalized with an illness, having surgery, or seeing a loved one in intensive care can be an intimidating and unnerving experience. To help in these emotionally trying circumstances, many families have come to rely on Child Life Specialists, trained professionals who combine a sensitive, caring touch with an in-depth knowledge of hospital and medical procedures. Providing support and compassion through this difficult time, Child Life Specialists serve as an important liaison and work closely with children, and their parents, to reduce the anxiety associated with hospital stays and visits.
Hillary Gannon, CCLS, Polaroid
Clinical Information Systems: Enterprise Versus Departmental Solutions in Obstetrics HCT Project Volume 1, July 01, 2003 The computer industry has not yet developed systems that incorporate specialized departmental functionality with standard CIS applications such as CPOE, clinical documentation, and automated medication administration records. Until integrated solutions are available, health care organizations need to carefully weigh the pros and cons of using departmental systems in conjunction with their enterprise clinical system.
Helen Jesse, R.N., M.S., Capgemini
Connecting Health Care Users to Information: Convenience, Security, and Authentication Management HCT Project Volume 1, July 01, 2003 Secure, simplified authentication is more of an issue than ever as the demand for access to clinical data spreads from hospitals to clinics, doctors' offices, and patients. One solution is to separate and extract the authentication process from the underlying application. Authentication services can then be provided as a "network service."
Daniel Palestrant, BNX Systems
Denial Management: The Last Mile in Predictable Revenue Collections HCT Project Volume 1, July 01, 2003 The gateway to reducing denial rates and meeting projected revenue collection is a thorough understanding of reimbursement contracts, payer procedures, and claim denials. Proactive denial management software applications that adapt to the latest payer denial strategies can further decrease denial rates.
Thomas Stevens, Altary
Enterprise PACS: Practical, Proven, and In Demand HCT Project Volume 1, July 01, 2003 Picture Archiving and Communication Systems are a crucial component of truly integrated, effective patient care and information services. Institutions of every size, mission, and financial capacity can no longer afford to delay PACS investment.
Brad Levin, AMICAS
Health Care Technology: A History of Clinical Care Innovation HCT Project Volume 1, July 01, 2003 The future of health care innovation is best understood if we take a moment to look at how we got where we are today. What have been the obstacles? How is the industry overcoming these obstacles? Who are the leaders in terms of change, and what kind of changes can the industry expect in the future?
R. L. Johnson & Associates
Integrated Results Reporting Information System: The First Phase of Clinical Decision Support HCT Project Volume 1, July 01, 2003 Complete, organized, timely, and usable medical information via a Results Reporting Information System (RRIS) can be the first step towards clinical decision support. Moreover, RRIS is both easier to implement and more rapidly adopted by health care workers than other new systems.
William Bria, University of Michigan
Integrating Clinical Systems and Health Information Management: Automation Using Internet-Based Tools HCT Project Volume 1, July 01, 2003 Automating the management of clinical data through a centralized electronic repository via the Internet improves efficiency and reduces costs. The online consolidation of physician notes and hospital records moves the industry progressively toward the EMR paradigm.
Robert Keet, M.D., F.A.C.P., Axolotl
Interview with Suzanne Delbanco, Executive Director of The Leapfrog Group HCT Project Volume 1, July 01, 2003 Suzanne Delbanco discusses how information systems can improve the quality of health care while reducing costs and empowering both patients and providers.
Suzanne F. Delbanco, Ph.D., The Leapfrog Group
Lessons Learned in Physician Design and Use of Advanced CIS and CPOE — It's About Time! HCT Project Volume 1, July 01, 2003 Designing and implementing an advanced CIS is a complex and high-risk journey. To this end, physicians need to get on board from the project's inception. Physicians have the clinical perspective necessary for a successful implementation.
Robert B. Williams, M.D., Capgemini
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