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CASE STUDY: Hawthorn Medical HCT Project Volume 4, January 30, 2007 Faced with strict new password policies
for the Medical Records System
(MRS), Hawthorn Medical implemented
DigitalPersona’s fingerprint authentication
solution for its 100+ physicians and medical
assistants working in their Urgent Care
and primary medical facility. Fingerprint
authentication has streamlined access to
the MRS as well as assisted with HIPAA
regulatory compliance mandates for
securing patient data.

Bluesocket Case Study: Health First HCT Project Volume 3, November 14, 2005 Health First is a group of three hospitals located in Florida’s Space Coast,
and is recognized as one of the top integrated healthcare networks in the
country. When this unique organization looked to expand its current IT
systems, the clear choice was a BlueSecureTM 5000 Controller from Bluesocket®.

Bluesocket Case Study: Mount Carmel Health HCT Project Volume 3, November 14, 2005 Bluesocket® cuts wires—and medical errors—for one of Ohio’s largest
healthcare systems, delivering secure patient and pharmacy records to
the patient’s bedside.

Bluesocket Case Study: Winchester Hospital HCT Project Volume 3, November 14, 2005 Winchester Hospital has provided quality healthcare for more than 90 years, and
is one of three percent of the nation’s hospitals to receive Magnet Recognition
for its nursing program. In selecting a wireless solution, Bluesocket, Inc. was
the clear choice for its security, manageability, and flexibility.

Wireless Solutions in Healthcare: Expanding ‘Point of Care’ Practices and Services in Hospitals HCT Project Volume 3, November 14, 2005 The U.S. healthcare industry is presently undergoing a significant shift in its approach and use of
next-generation information processing technologies that will put more emphasis on secure and
reliable wireless networks as a means to improve patient relationships, provide more ‘point-ofcare’
access to critical information, and reduce the possibility of medical errors.

Accounts Receivable Management HCT Project Volume 2, July 17, 2004 Accounts receivable is an information-dependent process that can replace happiness about
good clinical outcomes with anger about unexpected bills. When payers and providers collaborate
to improve the way they handle charges and claims, they improve customer satisfaction.
Ron Crewe, Accenture, Jamie Dimond, Capgemini
Digitize Your Hospital: It Is a Quality and Efficiency Imperative HCT Project Volume 2, July 17, 2004 Hospitals can no longer design closed systems that just talk to Medicare, Medicaid, and the big
insurance companies. They need to transform key business and clinical processes, aggressively
implement new technologies, and demonstrate patient safety.
Giri Iyer, GE Healthcare
Dockside to Bedside: A New Paradigm for Health System Medication Management HCT Project Volume 2, July 17, 2004 In the distributor-lead paradigm, a closed-loop solution provides the most efficient, best practice
model available for each health care organization by integrating, automating, and monitoring
each pharmaceutical-related transaction from purchase order to patient.
Russell Lewis, AmerisourceBergen Technology Solutions
Effective Demand Forecasting In the Health Care Supply Chain HCT Project Volume 2, July 17, 2004 The road to automated replenishment is not an easy one. However, through the integration of
intelligence, technology, and expertise, effective demand forecasting in the health care supply
chain is attainable.
Timothy J. Callahan, Owens & Minor, Inc., David R. Guzman, Owens & Minor, Inc., Mark A. Van Sumeren, Owens & Minor, Inc.
Enterprise Business Process Management for Health Care Payers HCT Project Volume 2, July 17, 2004 Implementations of tightly integrated business process management software and business
rules engines are finding that traditional boundaries and limitations associated with functional
specialties within health care payers can be removed.
Tom Congoran, Pegasystems Inc.
Intentionally Designed Automation Creates The Best Places to Work and Receive Care HCT Project Volume 2, July 17, 2004 Built to address the root causes of the safety problem – fragmented health care infrastructures
and unhealthy work cultures – IDA supports the practice and workflow of practitioners at the
point of service.
Bonnie Wesorick, R.N., M.S.N., CPM Resource Center, Michelle R. Troseth, R.N., M.S.N., CPM Resource Center, Jim Cato, Eclipsys
Pharmacy Automation: Bothwell Regional Health Center Improves Patient Safety, Efficiency and Inventory Control HCT Project Volume 2, July 17, 2004 Amerinet – the most innovative
and effective health
care group purchasing
organization in the country
– leads the industry in flexibility
and choice.

Scheduling, Eligibility, and Registration HCT Project Volume 2, July 17, 2004 Information drives three key processes – scheduling patients for health care services, determining
and verifying their insurance benefits, and registering them. The quality of information
gathered throughout the continuum of care can make or break these processes.
Ron Crewe, Accenture, Frances Falsey, Capgemini, Susan McBride, Accenture
The Triangle of Transformation HCT Project Volume 2, July 17, 2004 How Internet-enabled communication among consumers, providers, and payers will drive
lower overall costs and better patient care.
Terri Wimms, Cisco Systems, Inc., Frances Dare, Cisco Systems, Inc.
The Value of Point-of-Care Data For Clinical Care and IT Systems HCT Project Volume 2, July 17, 2004 Continuous quality improvement data collection from intravenous medication safety systems
provides new levels of safety and insights into IV drug administration.
Joseph Condurso, ALARIS Medical Systems, Clif Pait, ALARIS Medical Systems
Clinical Information Systems: Enterprise Versus Departmental Solutions in Obstetrics HCT Project Volume 1, July 01, 2003 The computer industry has not yet developed systems that incorporate specialized departmental functionality with standard CIS applications such as CPOE, clinical documentation, and automated medication administration records. Until integrated solutions are available, health care organizations need to carefully weigh the pros and cons of using departmental systems in conjunction with their enterprise clinical system.
Helen Jesse, R.N., M.S., Capgemini
Connecting Health Care Users to Information: Convenience, Security, and Authentication Management HCT Project Volume 1, July 01, 2003 Secure, simplified authentication is more of an issue than ever as the demand for access to clinical data spreads from hospitals to clinics, doctors' offices, and patients. One solution is to separate and extract the authentication process from the underlying application. Authentication services can then be provided as a "network service."
Daniel Palestrant, BNX Systems
Enterprise PACS: Practical, Proven, and In Demand HCT Project Volume 1, July 01, 2003 Picture Archiving and Communication Systems are a crucial component of truly integrated, effective patient care and information services. Institutions of every size, mission, and financial capacity can no longer afford to delay PACS investment.
Brad Levin, AMICAS
Finally, A Tool to Re-Engineer Health Care: The Workflow Engine HCT Project Volume 1, July 01, 2003 Workflow computing is about using the task or activity to be performed as the building block for system design. Automating a shared flowchart based on sequenced tasks and teamwork could drastically reduce cost, error, and the coordination and scheduling tasks that now take up so much of the clinician's time.

Health Care and the Networked Virtual Organization HCT Project Volume 1, July 01, 2003 Over the past decade, the Internet has allowed entire industries to incrementally transform how they conduct business. The next wave of business innovation appears to be that of the networked virtual organization (NVO), where companies evolve their core competencies and outsource remaining activities to improve productivity,
cash flow, and profitability. Will the health care industry adopt the NVO business model? This white paper provides further background on the NVO concept and suggests that the health care provider community is in fact beginning to adopt some of these principles — and experiencing tangible benefits.
Cisco Internet Solutions Group Business Development, Cisco Systems, Inc.
Integrating Clinical Systems and Health Information Management: Automation Using Internet-Based Tools HCT Project Volume 1, July 01, 2003 Automating the management of clinical data through a centralized electronic repository via the Internet improves efficiency and reduces costs. The online consolidation of physician notes and hospital records moves the industry progressively toward the EMR paradigm.
Robert Keet, M.D., F.A.C.P., Axolotl
National Alliance for Health Information Technology HCT Project Volume 1, July 01, 2003 Information technology is essential to reform health care and meet the needs of patients in the future; it can help hospitals meet growing demand and achieve patient-centered coordinated care through advanced patient safety, increased workforce productivity, streamlined payment-billing and administrative systems, and efficiently managed resources.
Gene O''Dell, American Hospital Association, Neil Jesuele, American Hospital Association
Patient Access HCT Project Volume 1, July 01, 2003 A patient's entry into and discharge from the hospital are points of contact that can affect the patient's satisfaction with the entire hospital experience. Fragmented information systems with disparate applications for handling patient registration, insurance and authorization processing, billing, scheduling, and clinical processes must give way to fully integrated systems to prevent loss of revenue and dissatisfied "health care consumers."
Deborah Maslia, Capgemini, Linda McAuley, Capgemini
Point-of-Care Solutions in Health Care for Clinical Transformation HCT Project Volume 1, July 01, 2003 Mobile, point-of-care devices may deliver the holy grail of clinical transformation. However, the end-user community must be heavily involved in the decision-making process if success is to be achieved.
Jeff Schou, Symbol Technologies
Protecting Private Health Information With Role-Based Authorization HCT Project Volume 1, July 01, 2003 There are several reliable methods for meeting HIPAA compliance for authentication, authorization, and accountability, including passwords, digital certificates, tokens, and biometrics. Compliance can be simple, but no one piece of software can do it all.
Michelle Netten, Secure Computing Corporation
RealTime Worklist(TM) Physician-Centric Systems Integration for an On-Demand World HCT Project Volume 1, July 01, 2003 This White Paper describes the vision behind RealTime Worklist as a new approach to how physicians interact with technology – especially PACS. The transition of hospitals to computerized records and procedures has not been painless to the humans that work with the technology and to patients that suffer the consequences of new kinds of errors that only a machine can make.
Adrian Gropper, M.D., AMICAS
Special Section: Clinical Documentation HCT Project Volume 1, July 01, 2003 Clinical documentation is often viewed as a necessary evil: a cause for overtime work, an incomplete patchwork of irrelevant or out-of-date data, or a task done to avoid legal or regulatory consequences. In this section, we make the case for designing, building, and implementing automated clinical documentation according to a new paradigm, one with the power to transform clinical practice and yield major benefits to health care organizations, clinicians, and patients.
Carol Belmont, Capgemini, Bonnie Wesorick, R.N., M.S.N., CPM Resource Center, Helen Jesse, R.N., M.S., Capgemini, Michelle R. Troseth, R.N., M.S.N., CPM Resource Center, David Brown, M.A., Eclipsys
Special Section: Technology Overview HCT Project Volume 1, July 01, 2003 In this section, John Quinn offers an in-depth examination of core information systems. His discussion includes a look at the management of large hospital information systems, core building components and systems integration, and data management and architecture.
John Quinn, Accenture
Technology in Health Care: Building an Integrated Infrastructure HCT Project Volume 1, July 01, 2003 A significant obstacle to making clinical care available one is system interoperability. Designing and implementing a modern replacement for limited-interoperability legacy systems can be an expensive, chaotic, and time-consuming endeavor. A less disruptive and costly alternative is to add an XML-based integration layer over existing systems.
Mark Blatt, Intel Corporation
The Impact of IT on the Health Care Workforce HCT Project Volume 1, July 01, 2003 The role of information technology is not to replace clinicians, but to change their work environment to
provide better job satisfaction and better patient care. By redesigning clinical processes and automating them with enabling technologies – often through innovative outsourcing arrangements – health care providers
transform themselves into competitive enterprises that better serve their communities.
Charles Colander, Northwestern Memorial Hospital, Karyl Woldum R. N., Capgemini, Brian Shea, Pharm.D., Capgemini
The Need for Transformation HCT Project Volume 1, July 01, 2003 The lessons of the past are clear: Effectively using technology in the health care industry requires redesigning core clinical business processes. Though past investments in information technology have yielded disappointing business results, future competitiveness requires integrating and automating processes. Powerful, reliable, and flexible tools now exist that can support the workflow of clinicians.
Jay Toole, Capgemini
Why Total Perioperative Automation Is Essential for 21st Century Health Care Systems HCT Project Volume 1, July 01, 2003 Total perioperative automation (TPA) improves competitive and financial viability. TPA systems reduce costs, increase efficiency, and improve quality of care by managing and integrating the entire perioperative environment from pre-op scheduling and assessment through post-anesthesia care.
Christopher Grover, Grover Group
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