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Business Intelligence and the High-Performance Provider
(1/30/2007) HCT Project Volume 4
By Lewis Redd, Accenture
R. Wesley Champion, Accenture
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High-performance healthcare providers consistently outperform peers over a sustained time frame, across business cycles, industry disruptions and changes of leadership by leveraging the power of information using a tool set from other industries called ‘business intelligence.’


Similar to decision-support technology, business intelligence is a group of tools that collect and analyze internal and external data to generate knowledge and value for an organization. This includes business process decision support at the strategic, tactical and operational levels. Business intelligence already has been used across many other industries with tremendous success.


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