Catholic Health Initiatives - Developing an Enterprise Web-Based Knowledge Management System
(11/14/2005) HCT Project Volume 3
By Vignette, Vignette Corporation
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As part of its strategic initiatives around quality, information and collaboration, CHI recognized a need to improve its own internal communications systems and procedures. With a small web intranet in place, CHI’s 65,000 employees and partners relied solely on email and Microsoft Exchange Public Folders as a means to communicate and share information. With no means to effectively share knowledge and best practices; collaborative opportunities were being missed among staff, physicians and other partners. Also, communicating strategic, clinical, and operational information was difficult.
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