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Q&A With Melissa A. Fitzpatrick
(1/30/2007) HCT Project Volume 4
By Melissa A. Fitzpatrick, SAS
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The chief healthcare strategist for SAS discusses the importance of managing data and transforming it into useful, actionable information.


In thinking about how to solve clinical problems, it’s important to also consider their financial implications, as well as the patient satisfaction implications and staff or employee implications. If you make a decision to decrease length of stay, for example, and you decrease it too drastically, that’s going to affect patient satisfaction and recidivism rates.


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