Health Care Technology

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CASE STUDY: Hawthorn Medical Faced with strict new password policies for the Medical Records System (MRS), Hawthorn Medical implemented DigitalPersona’s fingerprint authentication solution for its 100+ physicians and medical assistants working in their Urgent Care and primary medical facility. Fingerprint authentication has streamlined access to the MRS as well as assisted with HIPAA regulatory compliance mandates for securing patient data. DigitalPersona HCT Project Volume 4, January 30, 2007
CASE STUDY: Hitachi Data Systems / SingHealth SingHealth Taps Virtualization Benefits with Hitachi TagmaStore Universal Storage Platform Hitachi Data Systems, HCT Project Volume 4, January 30, 2007
CASE STUDY: Hitachi Data Systems / University of Utah Health Services Center University of Utah Health Sciences Center Anchors New Storage Architecture with Hitachi Storage Hitachi Data Systems, HCT Project Volume 4, January 30, 2007
CASE STUDY: The Role of Enterprise Staffing and Scheduling in Quality Assurance Like all large health systems across the country, Memorial Hermann faces the challenge of finding creative solutions to the cost and quality problems stemming from the nationwide nursing shortage. For Memorial Hermann, excessive utilization of outside agency staff was one such problem. It was a cost issue because by 1999 outside nursing agency staffing averaged approximately 60,000 registered nurse hours per month, at a monthly cost of $2.4 million. RES-Q Healthcare Systems HCT Project Volume 4, January 30, 2007
Center of Excellence Certification Yields Ongoing Rewards By using data to affect outcomes, Bay Medical Center's Heart Institute was the first in Florida to receive the JCAHO distinction – called the Gold Seal of Approval – and among the first in the nation to receive national accreditation in heart attack treatment. Solucient, part of Thomson Healthcare HCT Project Volume 4, January 30, 2007
Secure Authentication for Healthcare The healthcare industry is challenged with maintaining patient record privacy and providing access to authorized healthcare professionals while adhering to government regulations such as the Health Insurance Portability and Accountability Act (HIPAA). Maintaining protection of the healthcare systems throughout the lifecycle – from patients and healthcare professionals, in offices, clinics and hospitals, through record storage to insurance and billing systems creates a huge burden for network administrators. DigitalPersona HCT Project Volume 4, January 30, 2007
The Nebraska Medical Center: Process Improvements, Efficiencies and Better Patient Outcomes Modern medicine demands quick access to information and measurable results. Nowhere is this more obvious than in the emergency department where patients crowd in at unpredictable times with wide ranges in acuity. Wellsoft Corporation HCT Project Volume 4, January 30, 2007
Using Target Marketing to Serve the Uninsured One of the leading Catholic, not-for-profit health systems in the country, CHRISTUS Health consists of more than 60 facilities dedicated to the mission of providing the highest quality care to all those in need. Like many hospitals nationwide, CHRISTUS is experiencing an increase in the number of uninsured and charity care cases seeking primary care in its emergency rooms (ERs) and leads Catholic Health Care in charity care and community benefits spending. Solucient, part of Thomson Healthcare HCT Project Volume 4, January 30, 2007
Benchmarking Toward Excellence The Medical Center of Central Georgia (MCCG) recognized the value of benchmarking as a means to achieve national levels of excellence, but it had experienced inconsistent results with early attempts to drive change and improve across the organization. MCCG wanted to implement a robust operational and clinical benchmarking program. Its objectives were to build on the organization’s previous successes and to lay a solid foundation to measure future performance so that executives and management could ensure that they were meeting their targets. With the goal of re-attaining 100 Top Hospitals® status within one year, MCCG engaged Solucient® Professional Services to revitalize its ACTION O-ITM program. MCCG had been named a Solucient 100 Top Hospitals National award winner in 1993, and a 100 Top Hospitals Cardiovascular winner in 1999 and 2001. Solucient, part of Thomson Healthcare HCT Project Volume 3, November 14, 2005
Bluesocket Case Study: Health First Health First is a group of three hospitals located in Florida’s Space Coast, and is recognized as one of the top integrated healthcare networks in the country. When this unique organization looked to expand its current IT systems, the clear choice was a BlueSecureTM 5000 Controller from Bluesocket®. Bluesocket HCT Project Volume 3, November 14, 2005
Bluesocket Case Study: Mount Carmel Health Bluesocket® cuts wires—and medical errors—for one of Ohio’s largest healthcare systems, delivering secure patient and pharmacy records to the patient’s bedside. Bluesocket HCT Project Volume 3, November 14, 2005
Bluesocket Case Study: Winchester Hospital Winchester Hospital has provided quality healthcare for more than 90 years, and is one of three percent of the nation’s hospitals to receive Magnet Recognition for its nursing program. In selecting a wireless solution, Bluesocket, Inc. was the clear choice for its security, manageability, and flexibility. Bluesocket HCT Project Volume 3, November 14, 2005
Catholic Health Initiatives - Developing an Enterprise Web-Based Knowledge Management System Catholic Health Initiatives (CHI) is a $6.7 billion national not-for-profit health care organization consisting of 69 hospitals; 43 long-term care, assisted and independent living and residential facilities; and five community-based health organizations located in 19 states. Vignette Corporation HCT Project Volume 3, November 14, 2005
Chartlogic Case Study With today’s challenges facing medical practices including government mandates, lower reimbursement and cost risk management, the physicians and administrator at Dover Orthopaedics needed a better alternative for managing patient charts. So in 2001, administrator Marilyn Orr set out to find an electronic medical record system (EMR) for her four-physician practice. Another administrator, who had been through the same experience, had given Marilyn some advice. The administrator advised her to “respect the culture of your group and understand what they are willing and able to do.” With this advice and the list of practice objectives, Marilyn began her search. ChartLogic HCT Project Volume 3, November 14, 2005
Geisinger Health System - On the leading edge of the Electronic Health Record revolution Imagine: an orthopedist sets a woman’s fractured arm 150 miles from her home clinic. Within minutes, her local facility is able to view the clinical images, patient records, and billing information. This access is extremely helpful when she goes to her own doctor to get the cast removed six weeks later. And because her records are accessible system-wide, it also makes it easier for her to get invoice copies and make payments at the facility of her choice. That kind of instant, secure access to medical information has been the holy grail of healthcare for years. And with the federal government’s recent mandate that all U.S. healthcare providers implement Electronic Health Record (EHR) systems by 2015, the challenge is even more daunting. Working with Vignette, Geisinger is already there. Vignette Corporation HCT Project Volume 3, November 14, 2005
Maximizing Hospital Efficiency Using Palm® Mobile Devices to Automate Patient Flow Palm, Inc. Case Study: Physicians and administrators at St. Luke's Episcopal Health System wanted the ability to access patient data from the hospital’s clinical information systems on mobile devices with the goal of developing a more efficient rounding system. Palm, Inc. HCT Project Volume 3, November 14, 2005
Panasonic Case Study: Alacare Home Health & Hospice Alacare Home Health & Hospice™ understands that caring for those in need while delivering outstanding service is essential to their organization’s success. That’s why they have equipped their visiting nurses with laptops. Panasonic Computer Solutions Company HCT Project Volume 3, November 14, 2005
Panasonic Case Study: Gaston Memorial Hospital Gaston Memorial Hospital is a 435-bed, independent not-for-profit hospital that serves its community in North Carolina. The hospital provides an expansive, surgical suite with all the latest advancements. And like many other hospitals, Gaston has decided to add mobile PCs to improve the quality of care their patients receive from their hospital. That’s why Gaston Memorial chose to deploy the ultra-portable Panasonic Toughbook® MDWDs (Mobile Data Wireless Display) to Emergency Room staff. Paul Piendle, an emergency physician for Gaston Memorial, explains, “Obviously you become very dependent upon your equipment, as we are at Gaston Memorial, and if that equipment were to go down we have to revert to a much slower paper-based system for tracking patients, retrieving lab tests, etc.” Panasonic Computer Solutions Company HCT Project Volume 3, November 14, 2005
Using Market Projections to Identify Growth Opportunities Located in a booming healthcare market, Denton Regional Medical Center’s key challenge is choosing the right capital projects, based on accurate projections of growth opportunities. Since 1996, the hospital has relied on Solucient to help make projections that have been used to plan a replacement hospital, an outpatient imaging center and various other projects. Solucient, part of Thomson Healthcare HCT Project Volume 3, November 14, 2005
Children's Hospital Bridge Medical, an AmerisourceBergen company, provides affordable and achievable bar code technology to reduce medication, transfusion, and specimen errors at the bedside. Cerner Bridge Medical HCT Project Volume 2, July 17, 2004
Cincinnati Children's Implements CPOE, Decision Support and Other Applications in a Fully Integrated Clinical Informatics System Siemens Medical Solutions of Siemens AG is one of the largest suppliers to the health care industry in the world. The company is known for bringing together innovative medical technologies, health care information systems, management consulting, and support services to help customers achieve tangible, sustainable, clinical, and financial outcomes. Siemens Medical Solutions HCT Project Volume 2, July 17, 2004
Cost-Effective, Fast and Secure Patient Records and Clinical Communications 3Com designs secure communications solutions that meet the biggest challenges of health care: access, quality, and efficiency. 3Com has thousands of health care customers of various sizes worldwide, each benefiting from 3Com health care optimized solutions. 3Com Corporation HCT Project Volume 2, July 17, 2004
IP Telephony Switching University of Utah Hospital remedies growing infrastructure with innovative 3Com® network jacks 3Com Corporation HCT Project Volume 2, July 17, 2004
Memorial Health Savannah Portal Helps Improve Patient Care Through Physician Connectivity Vignette helps organizations harness the power of information and the Web for measurable improvements in business efficiency. Vignette’s solutions incorporate portal, integration, enterprise content management, and collaboration capabilities. Vignette Business Development, Vignette Corporation HCT Project Volume 2, July 17, 2004
Microsoft Windows Server System Customer Solution Case Study Founded in 1975, Microsoft (NASDAQ: MSFT) is the worldwide leader in software, services, and Internet technologies for personal and business computing. The company offers a wide range of products and services designed to empower people through great software – anytime, anyplace, and on any device. Microsoft Corporation HCT Project Volume 2, July 17, 2004
Northern Michigan Regional Health System Bridge Medical, an AmerisourceBergen company, provides affordable and achievable bar code technology to reduce medication, transfusion, and specimen errors at the bedside. Cerner Bridge Medical HCT Project Volume 2, July 17, 2004
Pharmacy Automation: Bothwell Regional Health Center Improves Patient Safety, Efficiency and Inventory Control Amerinet – the most innovative and effective health care group purchasing organization in the country – leads the industry in flexibility and choice. Amerinet HCT Project Volume 2, July 17, 2004
Reducing Laboratory Specimen Error with Handheld Technology Mr. Hardy gives a detailed accounting of the reduction of laboratory specimen error with handheld technology used at South Georgia Medical Center that was achieved primarily with Becton Dickinson technologies. George Hardy, Becton Dickinson and Company HCT Project Volume 2, July 17, 2004
Siemens SIENET® Integrated Radiology Suite Introduces Time and Cost Savings While Contributing to Quality Care at Bethesda Healthcare System Siemens Medical Solutions of Siemens AG is one of the largest suppliers to the health care industry in the world. The company is known for bringing together innovative medical technologies, health care information systems, management consulting, and support services to help customers achieve tangible, sustainable, clinical, and financial outcomes. Siemens Medical Solutions HCT Project Volume 2, July 17, 2004
Siemens Soarian^TM Cardiology Optimizes Cardiac Care Workflow and Improves the Bottom Line at South Carolina Heart Center Siemens Medical Solutions of Siemens AG is one of the largest suppliers to the health care industry in the world. The company is known for bringing together innovative medical technologies, health care information systems, management consulting, and support services to help customers achieve tangible, sustainable, clinical, and financial outcomes. Siemens Medical Solutions HCT Project Volume 2, July 17, 2004
The Fully Implemented EMR The journey to a fully implemented electronic medical record (EMR) will be long and challenging for all health care institutions. There are many issues to confront and overcome, such as justifying and securing the funding, selecting and implementing the appropriate technologies, and changing the processes and behaviors of the many participants in the delivery of health care to patients. The current processes make extensive use of paper documentation in the delivery and recording of health care; while the future may eventually eliminate the paper, we all know that it will be with us for a long time and may never be fully eliminated. This paper will describe a strategy for incorporating and integrating the paper documentation with the EMR in a manner that is cost-effective, flexible, and will bring immediate benefits to the clinical process. ImageMax HCT Project Volume 2, July 17, 2004
Understanding Statements now a Virtual Cinch Novant Health, one of the largest healthcare providers in North Carolina. Novant Health’s patient statements contained only basic information, lacking detail. This led to problems, including long, expensive customer service calls, and lengthy days in accounts receivable… as high as 100 days. Novant Health decided to implement a solution that would produce patient statements that were more clear, concise, correct and “patient-friendly. HealthCom Partners HCT Project Volume 2, July 17, 2004
Vocera Communications: ROI Study at St. Agnes Hospital Vocera Communications has created a wireless communications system to enhance customer service and productivity throughout hospitals by enabling instant voice communication among workers. Vocera Communications HCT Project Volume 2, July 17, 2004
ARMC Order Entry System Improves Efficiency and Patient Care Advanced clinical information systems help healthcare organizations reduce adverse medical events, improving patient safety. Alamance Regional Medical Center (ARMC ), in search of an integrated clinical information system solution, turned to Eclipsys Corporation, a Microsoft strategic partner. With its award-winning Sunrise™ Clinical Manager, running on Microsoft® SQL Server™ 2000, Eclipsys enabled the fluid transfer and storage of ARMC’s patient data. Resulting in a 58% reduction in lab order duplications, the solution saves ARMC over $100,000 per year. Eclipsys HCT Project Volume 1, July 01, 2003
Baptist Health partners with EMC, McKesson, and Nortel Networks to bring information access, business continuity, and disaster recovery to new levels A wonderful team effort between EMC, McKesson, Nortel Networks, and Baptist Health has enabled Baptish Health to work through all the challenges. No one in health care has ever done something like this before. The lessons learned will benefit any health organization going forward. Bill Hall, Nortel Networks HCT Project Volume 1, July 01, 2003
Child Life Specialists: A Vital Resource For Children And Their Families For a small child, or even a teenager, the prospect of being hospitalized with an illness, having surgery, or seeing a loved one in intensive care can be an intimidating and unnerving experience. To help in these emotionally trying circumstances, many families have come to rely on Child Life Specialists, trained professionals who combine a sensitive, caring touch with an in-depth knowledge of hospital and medical procedures. Providing support and compassion through this difficult time, Child Life Specialists serve as an important liaison and work closely with children, and their parents, to reduce the anxiety associated with hospital stays and visits. Hillary Gannon, CCLS, Polaroid HCT Project Volume 1, July 01, 2003
Dartmouth-Hitchcock Medical Center Reduces Inventory Management Costs with PeopleSoft Dartmouth-Hitchcock Medical Center wanted to streamline its materials management information process by removing the burden of ensuring effective supply chain operation from its nursing staff. Strategic goals included mobile updating capabilities, improved service quality, and consistent supply chain processes. PeopleSoft, Inc. HCT Project Volume 1, July 01, 2003
Domestic Violence: Confronting A Healthcare Epidemic Domestic violence has reached epidemic proportions in this country, and yet it remains one of the least reported and most misunderstood health issues facing our society today. If fully recognized and treated like other illnesses, domestic violence would likely be as common, if not more so, than breast cancer, and far more prevalent than hypertension, colon cancer, hepatitis and many other medical conditions which healthcare providers routinely screen and treat. Ellen Taliaferro, M.D., Polaroid HCT Project Volume 1, July 01, 2003
GE Healthcare Financial Services' Size, Strength and Service Help TRA Expand A multi-location radiology group with over 20 physicians on staff, TRA Medical Imaging Centers serves four hospital departments of radiology and several outpatient imaging sites throughout the Puget Sound area of Washington State. TRA offers a comprehensive range of diagnostic imaging services, including CT, MRI, open MRI, PET, nuclear medicine, fluoroscopy, ultrasound, imaging guided biopsy, mammography, bone densitometry and X-ray. GE Healthcare Financial Services HCT Project Volume 1, July 01, 2003
Johnson Memorial Hospital turns to Nortel Networks to improve backbone performance When Johnson Memorial Hospital needed to upgrade its backbone network while enabling a cost-effective migration path to support Voice over IP (VoIP), management selected a networking solution from Nortel Networks to improve network performance while maintaining maximum flexibility to support future voice and data requirements. Bill Hall, Nortel Networks HCT Project Volume 1, July 01, 2003
PeopleSoft Case Study: CareGroup Healthcare System CareGroup wanted to upgrade their PeopleSoft investment to the pure internet features of PeopleSoft 8. New business process enhancements would lead to more streamlined recruiting, convenient browser information access, reduced client workstation maintenance, and improved human capital management. PeopleSoft, Inc. HCT Project Volume 1, July 01, 2003
The Future is Now at the World's First All-Digital Heart Hospital Heartfelt Vision: The Indiana Heart Hospital is dedicated to the prevention and cure of heart disease in a completely digital environment created to provide superior care, diagnosis, treatment and intervention. GE Medical Systems HCT Project Volume 1, July 01, 2003
WFSI and Decision Support Manager: 'Now we know Wheaton Franciscan Services, Inc., a ministry of the Wheaton Franciscan Sisters headquartered in Wheaton, IL, provides services in Wisconsin, Illinois, Iowa and Colorado. WFSI includes 16 hospital campuses, four long-term-care facilities, two home health agencies, 3,500 physicians, 70 clinic sites at which 500 employed physicians practice, 22,000 employees and nearly 3,000 units of assisted living and other housing. Eclipsys solution featured: Sunrise Decision Support Manager Web site: www.wfs-inc.org Eclipsys HCT Project Volume 1, July 01, 2003
William Beaumont Hospitals, Royal Oak and Troy, Michigan One of the busiest hospital systems in the country, William Beaumont Hospitals have more than 120 beds in two locations. A state-of-the-art addition on the Royal Oak campus, opening in 2004, will be dedicated to the care of surgical patients, women and children, medical and oncology patients. Agfa HCT Project Volume 1, July 01, 2003
With Verity, FutureVisions Technologies Expands Processing Volume FutureVision expands its claims processing volume by 900% with Verity MediClaim Verity HCT Project Volume 1, July 01, 2003

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