RES-Q Healthcare Systems
CASE STUDY: The Role of Enterprise Staffing and Scheduling in Quality Assurance
Like all large health systems across the country, Memorial Hermann faces the challenge of
finding creative solutions to the cost and quality problems stemming from the nationwide nursing
shortage. For Memorial Hermann, excessive utilization of outside agency staff was one such
problem. It was a cost issue because by 1999 outside nursing agency staffing averaged approximately
60,000 registered nurse hours per month, at a monthly cost of $2.4 million.
HCT Project Volume 4, January 30, 2007
Hospitals Rely on RES-Q to Manage Their Most Valuable Resources
RES-Q® Healthcare Systems
develops hospital scheduling
software that produces clinically
sound, financially optimized
and productive staffing in
efficient, equitable schedules.
HCT Project Volume 4, January 30, 2007
